Maintenance · SEVEN STAR EDITORIAL
Maintain a record of visits, reported faults and work completed. Give your maintenance provider an accurate history when requesting support.
Keep a service record
Maintain a record of visits, reported faults and work completed. Give your maintenance provider an accurate history when requesting support.
Report changes early
Unusual noise, uneven stopping or doors behaving differently should be reported to the service provider. Keep passengers away from a lift that appears unsafe.
Keep access clear
Keep landings and designated equipment access areas unobstructed. Do not enter shafts or equipment spaces unless authorised and trained.
Leave technical work to trained personnel
Building staff should not bypass interlocks, force doors or attempt repairs. If someone is trapped, contact the service provider or emergency services and avoid attempting a rescue yourself.
